Last updated: April 24, 2020
During this unprecedented time, we hope all of our customers, friends & family members are staying safe and keeping healthy.
What are we doing during this time?
All of our team members are working from home. We have increased sterilization methods to ensure the safety of our team and customers. All meetings will be online instead of gathered in person. We have made a difficult decision to reduce our product offering as well as countries we ship to. Currently, we are producing all of our steel products and are shipping to the USA & UK.
In May, we hope to resume 925 sterling silver production and begin shipping to Canada, and hope to ship to other countries as well. Reducing our product line and focusing on stainless steel will put less production stress on our local & regional partners during this time.
How will this affect my order?
- Some of our items are unavailable, but will be offering them again as soon as we feel it is the right time to do so.
- Our production & shipping times have temporarily increased and we no longer have express shipping options.
- We are only shipping to the US & UK, however, we hope to ship to Canada and internationally as soon as we feel it is right to do so.
We would like to thank all of our customers for your continued support during this difficult time. Stay safe, stay healthy. #stopthespread
Founder of Live True Jewelry